Back of utility bill offers emergency information

June 10, 2010 at 12:11 am Leave a comment

RIVERSIDE, Calif. – The June Riverside Public Utilities bill that customers receive in the mail will be more than an itemized list of how much they owe for power and water that month.  It will also tell them what to expect during an emergency.

“If Haiti and Chile have taught us anything, it’s that none of us are immune from disasters,” said City of Riverside Emergency Operations Manager Anthony Coletta, who just returned from Chile.  “It’s not a question of if; it’s a question of when.”

When an emergency does happen – whether earthquake, fire or flooding – water and power utilities likely will be interrupted.  The back of the bill clearly outlines what Riverside residents can do after an event to protect themselves and utility workers until services can safely resume.

The information on the back of the bill outlines, for instance, how to properly use portable generators; how to check for water leaks; and how to prevent damage to appliances.

“The back of the bill is a great place for our customers to see information that affects them and the community,” said RPU General Manager David Wright.  “We know people see the bills; we hope they take the time to turn it over and see the information printed on the back.  It could save their lives.”

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